Customer Service
Customer Service Businesses that practice exceptional customer service achieve strong customer and brand loyalty that translates into higher sales and revenue. Customer service is best described as a...
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Human Resources
Employer News IRS Alert for Business and Payroll Providers regarding data theft scams http://wsbdc.org/wp-content/uploads/2017/03/IRS-logo.jpg 211 239 Cindy Doyl...
View ArticleStart-up Guide
Training Calendar Business Start-up Guide With few exceptions, every business begins as a small business. Some stay small, others grow as the years pass. Profitability and future growth of a business...
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Ice cream – and business advice – tailored to personal taste
Jack Walsh, ownerSub Zero Ice Cream FEDERAL WAY, Wash.–Jack Walsh was looking for a new business opportunity when his daughter came home from a trip raving about an ice cream shop she’d visited in...
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Business advisor connects students to export opportunity
WSU News: By Hope Belli Tinney, Washington SBDC MOSES LAKE, Wash. – Some cookies were too sweet and others too dry, moist or just blah. But after nearly six months of research and development, students...
View ArticleLeadership Series Giving Feedback
Session #1 Giving Feedback: The Coaching Leader (Tues. March 21). Have you ever lost sleep before a difficult conversation? Participants will learn how to deliver feedback in a way that lowers the...
View ArticleLeadership Series Receiving Feedback: The Approachable Leader
Session #2 Receiving Feedback: The Approachable Leader (Weds. March 22). If you haven’t received honest feedback about your leadership lately, it might mean you’re not approachable enough! This session...
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Yoga business grows, flexes to deliver corporate classes
FEDERAL WAY, Wash. – When successful small business Three Trees Yoga determined to offer classes in the workplace, it needed to learn how to attract companies, rather than individuals, as clients. An...
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Beer-themed bakery grows with upcycled grains
RENTON, Wash. – When Marley Shain Rall wanted to open a retail store to sell beer-themed baked goods, she decided to run her idea past an expert advisor at the Washington Small Business Development...
View ArticleSBDC Helps Washington Companies STEP Up to the Global Marketplace
The Washington State Small Business Development Center (WSBDC) has perfected the art of building productive partnerships to help Washington companies, notably rural ones, achieve export success. WSBDC...
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WSU Spokane professors create winery, escape
SPOKANE, Wash. – Patricia and Phillip Butterfield, both professors in the Elson S. Floyd College of Medicine at Washington State University in Spokane, have spent their careers focused on public...
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Students laud value of SBDC internship experience
SPOKANE, Wash. – As an intern with the Washington Small Business Development Center, Collin Tracy says his job was to help people’s dreams come true. Owning a small business is often part of the...
View ArticleStart-up Guide
Training Calendar Business Start-up Guide With few exceptions, every business begins as a small business. Some stay small, others grow as the years pass. Profitability and future growth of a business...
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Human Resources
Employer News State's new Equal Pay Opportunity Act takes effect June 7 http://wsbdc.org/wp-content/uploads/2016/09/painters-web-size-e1516234419472.jpg 160 200 Cindy Doyl...
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Entrepreneurs design business solutions with SBDC advising
Nuu-Muu Dress BELLINGHAM, Wash.—Experts recommend incorporating exercise into your daily routines, but for many women, exercise clothing is the last thing they want to be seen wearing outside the gym....
View ArticleIRS to introduce new tax transcript to better protect taxpayer data
The Internal Revenue Service today announced a new format for individual tax transcripts that will redact personally identifiable information from the Form 1040 series. This new transcript replaces the...
View ArticleStart-up Guide
Training Calendar Business Start-up Guide With few exceptions, every business begins as a small business. Some stay small, others grow as the years pass. Profitability and future growth of a business...
View ArticleSpokane Startup Weekend
Information: http://startupweekend.org/ Registration: https://www.eventbrite.com/e/startup-weekend-spokane-2018-tickets-45778875850 Register for full weekend participation or to attend Sunday night...
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Human Resources
Employer News L & I grants for innovative workplace safety and RTW projects http://wsbdc.org/wp-content/uploads/2017/02/Electrician-web-5x4.jpg 760 950 Cindy Doyl...
View ArticleBusiness Success: Risks and how to avoid them
Information and registration at the North Central Idaho SBDC event page: https://business.idahosbdc.org/workshop.aspx?ekey=30390016 Wouldn’t life be grand if we didn’t have any risks in life? We can...
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